Customer Service Inside Sales Representative (MN Residents Only) Job at VERMILION HOLDINGS GROUP, Sauk Rapids, MN

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  • VERMILION HOLDINGS GROUP
  • Sauk Rapids, MN

Job Description

Job Description

Job Description

***HYBRID REMOTE POSITION AVAILABLE TO MINNESOTA RESIDENTS ONLY***

Our Ideal Candidate
Vermilion Holdings is looking for a well-organized, customer-first, communicator who is obsessed with setting the standard in customer service as an upbeat, outgoing, motivated individual with an ambitious spirit. If you thrive working in a team environment, thats growth oriented with a can-do attitude aspiring to provide best in class customer service, we want to hear from you. Our service offerings include medication take-back products and services, secure metal kiosks, direct mail marketing, SaaS based loyalty application and moremaking us a true one-stop shop for all a business needs. The ideal candidate must be well organized, approachable, and an adaptive person. We are looking for a collaborator who works well with others to get the job done. Learn more at

Primary Responsibilities
  • Provide prompt and professional customer inquiries via phone, email, and chat fielding questions, describing features and benefits of our products and services
  • Limited inside sales. NO Cold Calling!
  • Prepare, submit, and follow up on product proposals, quotes and customer inquiries in a timely manner
  • Place orders, secure proof approval, and provide best-in-class customer service and support
  • Maintain a cheerful outlook and support the companys Commitment to Excellence
  • Conduct new client onboarding calls for Prophase Marketing services
  • Manage incoming client cases for RepeatRewards loyalty program
  • Track product for customers
  • Resolve customer issues or conflicts goal of resolving issues in one-touch or immediately escalating to expedite process
  • Perform other duties as assigned
Position Requirements
  • Professional attitude, enthusiastic and dependable with strong customer service aptitude, with a hint of sales savvy
  • Strong interpersonal communication being positive, pleasant, respectful, and customer centric
  • Ability to retain detailed, essential information and/or instruction
  • Ability to solve complex problems in a Customer Service environment
  • Professional written and oral communication skills
  • Enthusiastic about learning and mastering new products, features, and systems
  • Good organization, prioritization, and communication skills coupled with a sense of urgency and the art of persuasion
  • Flexible and able to effectively cope with ambiguity or sudden changes of priorities
  • Able to work independently and manage time effectively
  • Sound knowledge of telephone etiquette
  • Understanding direct mail is a plus
Education
  • Postsecondary education or significant related work experience preferred, but not required
  • Customer Service / Inside Sales experience preferred, but not required
Benefits
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
DO NOT CONTACT EMPLOYER DIRECTLY NO AGENCIES!

Flexible work from home options available.

Job Tags

Work experience placement, Immediate start, Remote job, Flexible hours,

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