Front Desk Agent - Full Time (English/Japanese Speaking), $32.74/Hour Job at Aulani, A Disney Resort & Spa, Kapolei, HI

Z2RnbEJZZ0hpMDVHbjFSZEpjdkNDU1k5WUE9PQ==
  • Aulani, A Disney Resort & Spa
  • Kapolei, HI

Job Description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Responsible for greeting guests, checking them in and out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through providing information regarding resort services & activities and surrounding areas as needed. The Front Desk Agent plays an important role in providing the first and lasting impression of Aulani's guest services.

Responsibilities :
  • Assist guests during check-in and check-out, phone interaction, and face-to-face interaction
  • Assist guests/cast with questions, directions, event schedules, and other information regarding the Hotel/Resort to help create a magical experience for our guests/cast
  • Strong computer skills and knowledge is required
  • Must feel comfortable handling large amounts of money and possesses a high-level of integrity
  • Ability to reflect a professional image while maintaining guest privacy
  • Must stay calm in highly stressful situations and be knowledgeable of emergency procedures
  • Will be stationed both indoor at the Front Desk and outdoors at the Porte Cochere area to provide assistance to Guest at any time throughout the day and night.
  • Handle a high volume of transactions, including the handling of many different forms of payment (cash, credit cards, foreign currency, vouchers, etc.) Will be empowered to, and must have ability to confidently utilize service recovery methods.

Basic Qualifications :
  • Previous cash handling experience
  • Previous computer experience
  • Ability to perform in a fast-paced and sometimes stressful working environment
  • Ability to multi task
  • Ability to confidently utilize service recovery methods
  • Enthusiastic about interacting and helping guests
  • Receptive to special requests
  • Willing to follow instructions and take direction
  • You must be at least 18 years of age to be considered for this role
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

Preferred Qualifications:
  • Proficient in English and Japanese Language Required
  • Knowledge of Hawaiian language preferred
  • Previous work experience in a Hotel/Front Desk environment
  • Previous experience in a high volume, fast paced office type environment
  • Previous Leadership experience
  • Previous experience working in a Hawaiian tourism or hospitality role

Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

Keyword: Aulani Casting, aulanicasting

The pay rate for this role in Hawaii is $32.74 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit:

Job Tags

Hourly pay, Holiday work, Full time, Work experience placement, Outdoor, Shift work, Night shift, Early shift,

Similar Jobs

DISH

Field Service Technician - Training Provided Job at DISH

 ...mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-... 

Spirit Airlines

Apprentice, Aircraft Maintenance Job at Spirit Airlines

 ...with all environmental health and safety policies and procedures. Assist maintenance technicians with troubleshooting, repairs and modi?cations of aircraft systems and/or components. May perform other responsibilities as assigned. Responsibilities and duties may change... 

Equinox

Personal Trainer, High Line Job at Equinox

 ...and other complimentary services for members Interact with members to enhance their workouts and overall club experience Create and coach personalized programs for both in-person and virtual clients Maintain an organized and safe fitness floor during shifts and sessions... 

Mediacom Communications

Internet Tech Support Representative I Job at Mediacom Communications

 ...we can imagine. Take that next step toward your future and join our growing team! Position Overview: Take incoming calls in a call center environment assisting internet and phone customers with technical service-related problems including hardware and software... 

Advocate Aurora Health

Staff - Staff - Registered Nurse (RN) - Home Health - Advocate Aurora Health Job at Advocate Aurora Health

 ...Job Description Advocate Aurora Health is seeking a Registered Nurse (RN) Home Health for a nursing job in Downers Grove, Illinois. Job Description & Requirements ~ Specialty: Home Health ~ Discipline: RN ~ Duration: Ongoing ~20 hours per week ~ Shift...