Job Description

Job Description

Job Description

Description:

Block Party Hotels, located in the heart of vibrant Dewey Beach, is just steps from the Atlantic Ocean and close to all the fantastic restaurants, bars, and attractions in Dewey Beach and nearby Rehoboth Beach. Known for our motto, “To Each Their Beach,” we offer two prime properties that deliver unforgettable experiences on the same stunning shore. Our collection of signature hotels blends local charm, sunny service, and modern amenities to create moments our guests will treasure.

Now, we’re looking for a passionate and driven General Manager to lead our team and continue building on our success! This is your opportunity to join TBC Hotels , a forward-thinking, innovative hospitality company, and take your career to the next level. Don’t miss your chance to be part of an exciting, dynamic team in one of Delaware’s most iconic beach destinations.

As General Manager , you will oversee all aspects of operations across both properties in the Block Party Hotels collection. Your leadership and strategic vision will be key to ensuring smooth operations, delivering exceptional guest experiences, and driving overall success.

At Block Party Hotels, we’re looking for a General Manager who embodies grit, hustle, and an entrepreneurial mindset. This isn’t just about overseeing operations—it’s about diving in, getting creative, and driving results. We need someone who thinks outside the box, thrives under pressure, and is ready to roll up their sleeves and do what it takes to get the job done.

Here’s what we expect from a hands-on, quick-thinking, problem-solving leader:

Team Leadership & Accountability

• Recruit, retain, and motivate a first-rate team, setting clear goals and fostering open communication, all while providing accountability.
• Build a culture of teamwork, resilience, and hustle, inspiring your team to exceed expectations every day.

Operational Excellence

• Be able to “jump right in” to assist departments as needed and ensure daily operations run seamlessly.
• Drive compliance with hotel operating controls, SOPs, and service standards, while addressing property needs like capital projects, repairs, and customer service.

Financial Management

• Own the achievement of the hotel’s Operating Budget, Marketing & Sales Plan, and Capital Budget.
• Manage profitability and ensure both revenue and guest satisfaction targets are not just met but surpassed.
• Analyze and critique P&L statements to identify opportunities for cost savings and revenue growth.

Guest Satisfaction

• Handle guest concerns with tact, leading the charge on service recovery and ensuring positive outcomes.
• Utilize guest feedback tools to identify improvement opportunities and enhance the guest experience.

Sales & Revenue Strategy

• Leverage a deep understanding of the sales process to maximize bookings and grow revenue streams.
• Think entrepreneurially to find new ways to drive profitability.

Problem Solving & Adaptability

• Thrive in fast-paced situations, using creative problem-solving skills to overcome challenges and adapt to shifting priorities.
• Be a quick thinker who can resolve conflicts effectively and keep the team moving forward.

Administrative Expertise

• Manage payroll, accounting, and operational programs like M3, Paylocity, MEWS, and Guest Voice.
• Develop and implement strategies to attract and retain top talent while ensuring all HR workflows are seamless.

Operational Oversight

• Keep all business permits and licenses up to date, including obtaining your Pool and Spa Operator License.
• Work closely with the Engineering team to maintain the property’s appearance and functionality.

Qualifications & Experience

• Minimum 3-5 years of hospitality management experience with a proven track record of operational and financial success in a primarily leisure-driven hotel and market, is strongly preferred.
• A hands-on leader who thrives on building strong teams, overcoming challenges, and making bold decisions.

If you’re a determined, bold, creative, and results-driven leader who’s ready to elevate Block Party Hotels to the next level, we want to hear from you. This is your chance to lead a team, make an impact, and hustle your way to success.

Here’s what you can look forward to at a progressive, vibrant, and dynamic company:

Who are we

TBC Hotels has a history of building long-lasting and meaningful relationships with associates, guests, partners and the community. The core values of TBC Hotels include not only relationships, but also integrity, legacy, entrepreneurial spirit and hospitality. Having the confidence to do the right thing in every transaction, maintaining the values and identity imparted by TBC Hotels, capitalizing on opportunities, and being intentional about our actions are critical to who we are and how we operate.

Benefits and Perks

Medical, Dental and Vision Insurance

Retirement Savings Plan with 20% Employer Match

Employer Paid Disability and Life Insurance Plans

Flexible Health Spending Accounts

Employee Hotel Discounts

Competitive Wages

Paid Time Off

Tip Brightly Tips Earnings Options

Growth Opportunities

THNKS Appreciation Program

Professional Development

Mentorship

Apply now!

Job Tags

Similar Jobs