Job Description

Position: General Manager

Reports To: Owner

Job Summary:

We are a rapidly growing restaurant looking for a General Managers to enhance our company. The General Manager is responsible for the management of all aspects of the Angry Crab Shack (ACS) restaurant operation. The General Manager will uphold the company’s vision and culture.

We’re looking for creative, motivated professionals who can lead their stores to success. This is a full-time position including nights and weekends in a fast-paced environment.

The primary role of the General Manager is management of the ACS restaurant in which the General Manager is assigned, in accordance with the Company’s goals, policies and standards. The General Manager’s primary duty includes the exercise of discretion and independent judgment with respect to matters of significance, including the following accountabilities:

Requirements:

• Manage staff and business objectives
• Manage the workforce in the restaurant with responsibility to recruit, interview, select, hire and train team members; plan, direct and evaluate their work; set and adjust their hours of work; handle complaints and discipline; and performance management including make decisions regarding promotions, discipline, terminations and other changes in status
• Create a positive workplace environment by setting the tone with our Vision and Culture of the organization for both the guests and team members. Hold others accountable for professional workplace interactions.
• Positive leadership by maintaining a positive work environment and encouraging enthusiasm with guest focus, productivity, respect, and commitment to company objectives
• Embrace our company culture with guests, community organizations, and employees; and enforcing ethical business practices
• Align with Operations Director and Human Resources
• Establish open communication practice with restaurant and expectations of guest service levels and contributions by each team member role. Set example for pre-shift meetings, check with each person individually on how work is going, and communicate updates at management and all-team meetings.
• Develop strategic plans and financial opportunities, presenting analysis, and recommending objectives
• Accomplish subsidiary objectives by establishing plans, budgets, and results measurements; allocate resources; review progress
• Coordinate efforts by establishing procurement, production, marketing, field, and technical services policies and practices; and coordinating actions with corporate staff
• Maintain quality service by establishing and enforcing organization standards
• Monitor proper execution of all company food handling procedures and recipes
• Maintain professional knowledge
• Contribute to team effort by accomplishing related results as needed

Qualifications:

• Staffing
• Management Proficiency
• Developing standards, coaching, and team coordination
• Financial planning
• Process improvement
• Decision making
• Strategic planning
• Quality management

Requirements:

• High School Diploma or equivalent.
• At least 2 years of successful management experience

Physical Requirements:

The physical demands of this position described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. When performing the duties of this job, the employee is frequently required to sit; stand and walk; use hands and fingers to handle or feel objects, tools or controls; including fine dexterity (e.g. to prepare food and drinks, handle money, write and operate a computer) and gross dexterity (e.g. to carry items); reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move objects up to 25 pounds or more on occasion. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to attend business meetings or conferences. The work environment is that of a restaurant operation, including moderate to varying noise, crowds, and temperatures.

The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant. 

Job Type: Full Time

Wage: DOE

Bonus Structure: DOE

Benefits: Full Time Employees only

We Love Seafood at Angry Crab Shack.
Whether you are celebrating a big birthday, a milestone anniversary, or another special occasion, Angry Crab Shack is the place for a one-of-a-kind experience. Delicious food, a fun environment, and a team of amazing staff make a visit to Angry Crab Shack memorable for everyone. Bibs are provided to keep shirts clean, but you can get as messy as you want as the tables are covered with paper. Those who do not love seafood can choose from a variety of food items including flavorful Po’boys, delicious cheeseburgers, and juicy chicken sandwiches. Angry Crab Shack even offers vegetable and tofu options for vegetarians.

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