Help Desk Support Specialist Job at H2 Performance Consulting Corporation, Kittery, ME

ZzlFbUFZc0JqMEpEbEZOZktjYkdDeWsrWlE9PQ==
  • H2 Performance Consulting Corporation
  • Kittery, ME

Job Description

Job Description

Job Description

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s).

The Mid-level Help Desk Support Specialist responsibilities will include providing:

  • Phone and email support to applicable user communities
  • Tiers 1, 2, and 3 customer support to analyze and resolve trouble calls, applications, or customer issues
  • Workstation administration support
  • Develop and maintain system documentation, online help systems, task oriented help (step-by-step guides) and online reference data.

Required Education:

• High School Degree or equivalent

• Minimum of three (3) years’ experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications

Required Qualifications / Certifications:

• IAT II certification (i.e., Security+ CE; CySA+: GICSP; GSEC; SSCP; CND; or CCNA Security)

Clearance Qualifications:

Active Secret security clearance at the time of application

Qualified candidates may submit their resume to the career section of our company website at . All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens.

Job Tags

For contractors,

Similar Jobs

California State University

Assistant Director of Development, Athletics Job at California State University

 ...Assistant Director of Development, Athletics Job no: 540649 Work type: Management (MPP) Location: San Diego Categories: MPP, Athletics, At-Will, Fundraising & Alumni Relations, Full Time, Telecommute eligible (work onsite as scheduled and/or... 

DanceBUG Inc.

Sports (Dance) Photographer Job at DanceBUG Inc.

 ...Job Description Position: Sports (Dance) Photographer Duration: February - June 2025 Location: Nationwide travel across the U...  ...serving the dance community for nearly 25 years with innovative products like Video Judge and a comprehensive suite of software for... 

Emergency Veterinary Hospital

Neurologist Job at Emergency Veterinary Hospital

 ...Job Description Job Description Neurologist Opportunity at Emergency Veterinary Hospital & Specialty Center in Eugene-Springfield, OR ***No Non-Compete!*** Are you a pioneering neurologist looking for an exciting opportunity to join a highly experienced 24/7 emergency... 

State of Maryland

FORENSIC INVESTIGATOR Job at State of Maryland

 ...conducting examinations of the human body at the location of the incident, and/or producing an investigation report that will assist the Forensic Pathologist in the determination of cause and manner of death. MINIMUM QUALIFICATIONS Experience : Three years of... 

Orange County Classroom Teachers Association

Union Organizer Job at Orange County Classroom Teachers Association

 ...Orange County Classroom Teachers Association Union Organizer Based in Orlando, FL Organization Overview: OCCTA is the exclusive representative for more than 14,000 Teachers employed by Orange County Public Schools. Position Overview: The primary function...