Job Description
Routine Maintenance : Performing regular inspections and maintenance of the hotel's infrastructure, such as HVAC systems, plumbing, electrical systems, and lighting. They ensure that everything is functioning properly to prevent breakdowns and ensure guest comfort.
Repairs : Addressing and repairing any issues that arise in the hotel, such as leaky faucets, broken furniture, malfunctioning air conditioning units, or faulty electrical outlets. They respond to maintenance requests from both staff and guests in a timely manner.
Preventive Maintenance : Conducting preventive maintenance tasks to avoid potential issues, such as cleaning filters, checking boiler systems, testing fire alarms, and replacing worn-out parts before they fail.
General Maintenance : Handling a variety of tasks such as painting, carpentry, plastering, tiling, and other minor repairs to keep the hotel in top condition.
Safety and Compliance : Ensuring that all maintenance work is carried out in compliance with safety regulations and hotel standards. They might also be responsible for maintaining the pool, ensuring water quality, and making sure all safety equipment is in place.
Guest Service : Interacting with guests to address their maintenance concerns quickly and professionally, contributing to a positive guest experience.
Emergency Response : Being available to respond to emergencies, such as power outages, plumbing issues, or equipment failures, to minimize disruption to guests and hotel operations.
Record Keeping : Keeping detailed records of maintenance work, repairs, and inspections to track the condition of hotel facilities and plan future maintenance activities.
Collaboration : Working closely with other departments, like housekeeping and front desk, to coordinate maintenance activities and ensure smooth hotel operations.
Supervision : In some cases, they may supervise other maintenance staff or contractors, ensuring that work is completed to the hotel's standards.
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