Information Technology Support Specialist Job at Akkodis, Austin, TX

Zzk4akJJb0FpVXBFbFZwYUtNVEdEQ3M5WXc9PQ==
  • Akkodis
  • Austin, TX

Job Description

Akkodis is seeking an IT Support Specialist local to Austin, TX. Please apply if you are interested!

  • Location – Austin, TX
  • In office –100% onsite, 8am - 5pm
  • 1 year contract with opportunity to convert

Reporting to Regional Service Desk Lead, typical responsibilities will include:

  • Provide top-notch IT support to our local offices as well as our world-wide remote office workers
  • Interface daily with other technical staff, and work on assignments and delivering services to end-users
  • Monitor our corporate and development infrastructure and assist in its growth
  • Build, set-up, maintain, implement, and troubleshoot technology problems related to laptops, desktops, servers and systems that affect end-user productivity
  • Support both Windows and Mac systems in the corporate environment
  • This includes desktops, laptops, servers and systems.

RESPONSIBILIES:

Guide user to use self-service IT resources, such as ticketing system and knowledge base

Provide event support, setup AV and live stream equipment - needs to be for big conference rooms or event - reasoning for this is that they do not have the typical small conference rooms that are in offices

  • Perform basic troubleshooting tasks and operating system support on Microsoft Windows OS, Mac OS X and network services
  • Mobile device setup, installation and/or post installation support
  • Create IT instructions
  • On-call rotation including weekends - not usually but depends on what work they are doing

REQUIRED SKILLS:

  • College Degree in Computer Science, Systems Science, and Computer Engineering or 6+ years of relevant discipline
  • Excellent customer service, organizational, prioritization, multitasking and communication
  • Good understanding in at least two of the following skill sets required within IT Operations: Windows, Mac, Unix/Linux, Networking, Scripting/Automation, Application troubleshooting and backup
  • Systematic problem-solving approach with the ability to adjust quickly to changing priorities and make progress in areas where a high ambiguity and uncertainty exist
  • Strong working knowledge of common applications: email (Gmail), GSuite desktop publishing (Microsoft Office), web browsers (Safari, Chrome...Etc.)
  • Ability to follow written and verbal instructions, willingness to learn new procedures and tasks

“Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client”

Job Tags

Holiday work, Contract work, Temporary work, Local area, Remote job,

Similar Jobs

Global Partners

Sous Chef - Alltown Fresh Job at Global Partners

 ...Job Description: The Sous Chef is responsible for assisting the Chef through managing all aspects of the food service and beverage operation. By utilizing the food service team, the Sous Chef is responsible for the efficient execution of all fresh food/ food service... 

Keene Young Mens

Childcare Lead Teacher Job at Keene Young Mens

 ...of a supportive team of dedicated professionals committed to strengthening community. The Lead Teacher provides direction for the childcare classroom and implements the program curriculum while providing a quality experience to children and parents that focuses on the YMCA... 

MLR.org

Family Nurse Practitioner FNP Job at MLR.org

Family Nurse PractitionerJob Description:We are seeking a dedicated and compassionate Family Nurse Practitioner (FNP) to join our healthcare team at a small rural hospital in Northern California. As an FNP, you will play a vital role in providing primary care services to... 

Samyang America, Inc.

Digital Marketing Specialist Job at Samyang America, Inc.

 ...and unforgettable brand experiences. We dont just create foodwe create moments that spark excitement . If you thrive in digital marketing, social media, and trend-driven brand building , this is your opportunity to make a lasting impact. Why Join Us? At Samyang... 

Lifelancer

Medical Writer Job at Lifelancer

 ...Job Title: Medical Writer Job Location: Costa Mesa, CA, USA Job Location Type: Remote Job Contract Type: Full-time...  ...Minimum Required: Bachelor's Degree focus in Writing, English, Life Sciences or related field At least one year of medical writing...