Research Assistant 2 Job at Zenith American, Las Vegas, NV

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  • Zenith American
  • Las Vegas, NV

Job Description

JOB TITLE:

Research Assistant 2

DEPARTMENT:

Claims

REPORTS TO:

Brooke Reid

JOB DUTIES:

Assists with a variety of clerical and data entry projects.

Responsibilities Include:
  • Create and do upkeep on new and existing filing systems
  • Handle and prioritize projects as assigned by management
  • Must meet the department's quality and production standards for this job, as provided on the work standards grid
  • Must multi-task projects assigned by management
  • Must be cross-trained in many areas of operation
  • Handle simple claims processing such as resubmits
  • Strong understanding of department workflows
  • Assist Level 1 Research Assistants
JOB REQUIREMENTS:

Minimum Education & Experience
  • HS or GED
  • Healthcare background preferred
  • Must have worked in Level 1 Position for a minimum of 12 months
  • Must meet all level 2 qualifications, on average, during the previous 12 month period

Mental/Visual Concentration or Manual Dexterity
  • Requires normal concentration
  • Easily learned, simple movements

Computer Operations
  • Must be PC literate
  • Typing scores of 35 WMP
  • Proficient in 10 key
  • Basic Microsoft Word and Excel knowledge required

Physical Work Environment
  • Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements
  • May be subject to interruptions
  • May be required to lift a maximum of 50 lbs
  • May need to work offsite with minimal travel
  • Must be able to work a flexible schedule as business needs requires
  • Meets established attendance and punctuality guidelines
COMPETENCIES:

Customer Focus
  • Understand customer needs, both internal and external
Quality Focus
  • Looks for opportunities to provide the highest quality service
  • Maintains appropriate documentation
  • Works with other employees/departments to ensure timely and quality service
Analysis
  • Normal analytical/problem solving skills
  • Normal research skills
  • Mathematical proficiency required

Planning
  • Solid organizational skills
  • Ability to prioritize and multitask
Communication
  • Normal written and verbal skills
  • Listens actively and communicates effectively with participants, coworkers, clients, employers, and vendors
Interpersonal Relations
  • Assists participants, coworkers, clients, employers, and vendors in a friendly, courteous, and professional manner.
  • Uses courtesy in communication and working with others
  • Works with other employees/departments to ensure timely and quality service
  • Patience and rapport with others required
Teamwork
  • Works well in a team environment with minimal supervision
  • Contributes to team tactics to meet defined goals
  • Supports a work environment that is conducive to team productivity
  • Accepts team decisions and works toward implementation
Positive Attitude
  • Highly motivated
  • Demonstrates flexibility and resilience when faced with multiple demands and shifting priorities
Integrity
  • Approaches all business decisions and actions guided by sound personal and professional beliefs
  • High level of credibility and confidentiality
  • Earns trust by dealing honestly and following through on commitments
SALARY:

Level III

TESTING:

Testing Requirements
  • Pre-Employment Test for new hires to Zenith American Solutions
  • Typing Test
  • 10-key Test
BID INSTRUCTIONS:

Interested applicants should apply through our new ATS system by COB Wednesday. September 25,2024. E-Mail If you have any questions. The link can also be found on our intranet.

Job Tags

Flexible hours, Shift work,

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