Job Description

Be inspired . Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be . We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

• Ongoing mentorship, development, and leadership programs

• And more

Work Location: Atlanta, GA (Mostly Remote) - While on-site presence is essential for this role, it also involves commuting to our clinics as needed, based on business requirements.

As a Revenue Cycle Ops Manager for Reproductive Medicine, you will support and coordinate clinic revenue cycle functions that include financial clearance, charge capture, billing, coding, follow-up, denial management, and customer service aligning them with best-in-class performance metrics in specific categories of revenue cycle (productivity, compliance, accuracy, effectiveness, and efficiency). You will report to Clinic Leadership/Administrator.

Candidates with EPIC experience are highly preferred.

• The position will develop ongoing relationships with clinic leadership.
• This role is responsible for establishing, meeting and exceeding operational work flow, productivity and results standards related to the above functions.
• The position also organizes, manages, and monitors the performance of the revenue cycle.
• Supervises staff and manages employee performance.
• Provides on-going performance feedback, addresses problems, hires, orients and trains employees.
• Works with manager to formulate plan for professional development.
• Attends educational in-services as appropriate.
• Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
• Maintains and monitors revenue cycle metrics for Emory Reproductive Center and satellite locations
• Provides and analyzes data and makes recommendations for improved efficiencies in the revenue cycle function for the respective department(s).
• Prepares operational reports and analyses reflecting progress, adverse trends and appropriate recommendations or conclusions.
• Acts as a key resource on matters pertaining to revenue cycle for assigned department(s).
• Performs regular review of quality and skill sets of team resources.
• Anticipates growth needs.
• Trains staff as appropriate on revenue cycle activities, coding, billing and reimbursement practices.
• Liaisons between external customers/stakeholder and PFS on all revenue cycle related issues.
• Collaborates with other departments to improve clinic operations and revenue management.

MINIMUM QUALIFICATIONS:

• Bachelors Degree and five (5) years of healthcare experience OR 3 years revenue cycle experience with coding certification, 2 of which must be supervisory OR any combination of equivalent education and experience; OR successful completion of the TEC Operations Development Program (ODP) plus 18 month of additional supervisory experience.
• Professional Certification as RHIA, RHIT, CPC, CCS, or CHDA is preferred.
• Demonstrated understanding in how to manage resources across an organization to maximize organization impact in multiple clinical specialties (shared resources).
• Experience with ambulatory care environments and ability to translate and embed standard operating procedures and process into the clinical environment where appropriate.

Supporting a diverse, equitable and inclusive culture . Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members . Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

ACCOM M ODAT IONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.

PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

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