Job Description

Job Description

Job Description

Company Description

We are solution focused to meet the varied needs of the commercial construction industry, Hardware Distributors, a KENDELL company, offers a host of tailored services and high quality products providing both function and aesthetics. As a partner to industry leading manufacturers, we are able to provide complete opening solutions across our core market segments.

At KENDELL we scale our teams in order to meet project challenges and deliver specialized knowledge to any location wherever it may be needed. Our approach provides global expertise with local perspective, bringing together the correct resources to deliver innovative application based solutions that do more for customers and their communities.

Responsible for maintaining and creating strong relationships with customers for continued sales growth and Hardware Distributors presence in small project work. Function as part of the sales team for the achievement of customer satisfaction, revenue generation and long-term account goals aligned with the organization’s objectives. 

• Drive revenue for the assigned region through quotes and sales
• Demonstrate technical selling skills and product knowledge to select the correct products or assist clients in making product selections, based on need, product specifications, and applicable regulations
• Visit client locations and complete walk-throughs, take field measurements, assess needs, etc.
• Answer client questions about products, prices, availability and product uses 
• Prepare accurate quotes and sales orders, following company procedures and policies for mark-ups, GPM's and discounts 
• Maintain close contact with clients to identify value add opportunities and services
• Provide superior customer service to clients and establish long term business relationships
• Execute annual individual and group sales plans for assigned region 
• Participate in regular Sales meetings to provide relevant updates, needs, and issues to resolve 
• Maintain and improve professional and technical knowledge by attending industry-related or manufacturer, vendor, or distributor-supported educational presentations/training sessions/workshops. Completion of quarterly and annual training requirements.

• Minimum 5 years’ sales experience, preferably 3 years doors, industry/distributor related 
• Experience with operational processes and understanding of managing the customer throughout the complete order progression 
• Strong interpersonal skills, customer relations skills, and negotiation skills to work with a variety of individuals, manage various situations, and to influence and persuade
• Experience delivering solutions based upon customer needs 
• Knowledge of a variety of computer software applications in word processing, spreadsheets, and database software.
• Customer service oriented
• Perform and apply basic math activities/principles (add, subtract, multiply, divide, percents, decimals, fractions)
• Able to handle and prioritize multiple tasks and meet changing deadlines and special requests
• Work well under minimal supervision and with a team
• Perform daily tasks in alignment with organizational core values 
• Valid driver's license and be insurable to drive

Benefits:  Medical and Dental Insurance, Vision, Life, and Disability Insurance, as well as Voluntary Benefits, HSA & FSA, and Employee contribution to 401k. *Employer match, up to 4%.  PTO and paid Holidays.

Hours:  Standard business hours are Monday - Thursday 7am - 5pm and Friday 7am-11am

General: This job description describes the general nature and level of work performed by employees assigned to this position and may be modified based on position location and facility need. It does not state or imply that these are the only duties and responsibilities assigned to the job. Employees may be required to perform other job-related duties as directed by management. All job requirements are subject to change over time, at the discretion of management, and to possible modification to reasonably accommodate individuals with a disability.

All your information will be kept confidential according to EEO guidelines

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