Job Description

Job Description

Job Description

Description:

We are looking for a reliable and compassionate Support Specialist - CNA/HHA - Private Duty for home health to join our team.

Why Complete Home Care?

Join our team at Complete Home Care be a part of a company that strives to provide the best care for our patients while building a team of dedicated employees. If you want a company that appreciates your skills, compassion, and heart, then Complete Home Care is the place for you! We take pride in not only providing excellent care to our patients but also creating a positive team environment with employee support.

We provide

· Competitive Pay

· Team Events

· Recruitment Incentive Program

· Continuing Education Training

· Employee Recognition Programs

· Performance Incentives

· Family Team Environment

Private Duty Support Specialist

Position Summary: Supports the Business Office Manager and clinical leaders in maintaining accurate and timely back office, clerical, and select business office support functions.

ESSENTIAL FUNCTIONS: Reasonable accommodations may enable individuals with disabilities to perform essential functions.

• Receives and relays messages for assigned interdisciplinary team staff.
• Supports the organization’s customer service program by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts.
• Under the direction of the Business Office Manager and with the Team Assistants, maintains assigned MD orders management and tracking systems with accurate/up-to-date information. Utilizes the EMR tracking, sign-out, and check-in process for all MD order management.
• Sorts and distributes communications promptly; collects and forwards correspondence; copies/faxes information.
• Assists with supply maintenance by anticipating requirements, stocking items, and delivering supplies to workstations.
• Assists with document control in a timely and efficient manner.
• Is cross-trained on all Team Assistant position responsibilities and duties and fulfills these duties when needed.
• Performs other activities as assigned.

MINIMUM QUALIFICATIONS

• High school diploma, experience in computer processing preferred.
• Above average word processing/data entry skills.
• Knowledge of medical terminology.
• Excellent communication skills, ability to be flexible, and work well with others.
• Ability to maintain confidential information.
• Environmental/Working Conditions:
• Sitting, standing, and walking are required.
• Ability to handle stressful situations in a calm and courteous manner at all times.
• Requires working under some stressful conditions to meet deadlines and Agency needs.
• Works under a variety of conditions in facilities and offices.
• Available to agency personnel in person or by telephone during the Agency operating hours and possibly after hours for emergencies.
• Some exposure to unpleasant weather.
• The home base will be at the Company Support Center
• Reliable transportation and auto liability insurance.
• Computer and basic office equipment.

This description is a general statement of required essential functions performed regularly and continuously. It does not exclude other duties as assigned.

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